Patient Engagement

Putting a face to radiology is an important aspect of Imaging 3.0. Whether it means conferring with patients about findings or enlisting satisfaction surveys, radiologists must engage more directly with patients to make their presence known.

Case Studies

Remote Radiology

A neuroradiologist in Atlanta established a telehealth clinic to consult with patients virtually before image-guided procedures — relieving their anxiety while simplifying the hand-off from referring providers.
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Increasing Mammography Access

A same-day mammography screening program targets underserved populations. 
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Expanding Colon Cancer Screening

One program relies on patient navigators to reach as many patients as possible for colon cancer screening.
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Improving Access for Women

A Florida nonprofit connects women to medical and social services to help them overcome barriers to care.
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Promoting Diversity, Equity, and Inclusion Through Art

A radiologist at Massachusetts General Hospital organizes art installations throughout the hospital’s buildings.
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Patient-Friendly Radiology Reports

Radiologists in Colorado collaborate on an interactive and educational tool to help patients read and understand their radiology reports.
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Avoiding Unnecessary Care

A Colorado radiologist works with an ultrasound technologist to help a patient avoid an unnecessary exam and out-of-pocket expense.
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Working the Phones

At the height of the COVID-19 pandemic in one of the worst hotspots in the U.S., New York City radiologists helped maintain an open line of communication with patients’ loved ones.
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Laying Out a Plan

A consultation appointment helps patients arrive at their nuclear medicine treatment more prepared and comfortable.
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Quantifying the Impact of Patient-Centered Care

Research shows that a pretreatment consultation with the radiologist reduces anxiety and increases patient understanding.
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Bridging the Communication Gap

To keep families connected with COVID-19 patients, an interventional radiologist and a gynecologic surgeon partnered to develop a communication lifeline.
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Ask a Radiologist

A radiology-specific, online messaging system allows patients and families to ask questions directly to radiologists through the patient portal.
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Scanning Without Sedation

A pediatric radiology department in Boston created a program that has reduced the use of anesthesia in MRI patients by 73%.
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Family Connect

Program pairs radiologists with medical students to keep families engaged in patient care as part of the COVID-19 response.
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Providing Clarity on Breast Density

Mayo Clinic radiologists educate patients about breast density and supplemental screening options — empowering women to make informed imaging decisions.
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Radiology Explained

Radiologists collaborate to create an online glossary of radiology terms that helps patients better understand their imaging reports.
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Failsafe

Radiologists develop a program that encourages ED patients to follow up on incidental findings.
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